Sales and Product Knowledge Training Program

Sales Process Guideline

Quality Control

Mat Inspection Standards

• All mats should be washed and dried according to existing washing and drying formulas.
• Overdyeing of mats from stains, blemished or obsolete logos should be scheduled a minimum of every other week, or sooner as the inventory may suggest.
• All mat repairs will be made on the heat seal machine.
• Inspect mat logs for any unusual increases in the number of mats with unusual wear and tear. Monitor increases in spot color loss, stains and blemishes, ripples, rubber tears and carpet loss.
• Isolate the root cause of the damaged mats and take corrective action.
• Contact Mountville Mills immediately for any technical or trouble shooting input. Hold aside those mats that may require Mountville’s inspection.
• Inspect all mats, and maintain a log of the mats that do not meet acceptable standards based on the following:
• Spot color loss
• Stains and blemishes
• Border and body tears on the rubber side of the mat.
• Loss of carpet fibers - worn out mats
• The following corrective action will be taken on all mats inspected that do not meet acceptable standards:
• Spot color loss.
• Record the manufacturing date code listed on the rubber side of the mat.
• Note any increases in the numbers of mats with color loss within any particular color and size. Report to Production Management immediately.
• Hold separate for overdyeing.
• Stains and blemishes.
• Record the manufacturing date code listed on the rubber side of the mat.
• Hold separate for rewash or overdyeing as directed by the Production Manager.
• If the mat is to be rewashed, do so with the Heavy Wash Formula.
• Ripples.
• Record the manufacturing date code listed on the rubber side of the mat
• Hold the mat separate for Production Management inspection to determine if the rippling requires scrapping the mat.
• If the mat is to be scrapped immediately cut off your label information and discard the mat as directed by Production Management.
• Border and body tears on the rubber side of the mat.
• Record the manufacturing date code listed on the rubber side of the mat
• Bring major changes in quantity of repairs to the attention of Production Management immediately.
• Hold separate for in plant repair.
• Loss of carpet - worn out mats.
• Record the manufacturing date code listed on the rubber side of the mat
• If the mat is to be scrapped immediately cut your label information and discard the mat as directed by Production Management.